Client Info

This Service Handbook will help you to engage fully with all that Bayley House has to offer. It is one of our ways of keeping you informed and hopefully ensuring that we are all ‘on the same page’ when it comes to coordinate what we know are busy lives. You may want to read it from cover to cover!? More likely you will dip into it from time to time when there is something specific that you need to know or that you want to check.

Click here to view our glossary

If you would like more information or support to understand your rights and responsibilities, please contact us here on (03) 9982 1500 or contactus@bayleyhouse.org.au

For more information about the Bayley House Family and Friends or to chat with other families and carers, please visit Family and Friends

Our Handbooks

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Client Handbook

SIL Handbook

SDA Handbook

Easy Read Client Handbook

Our Terms and Fees

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