We want to hear from you! We welcome all feedback, suggestions or concerns in our drive for quality in everything we do.
How to contact us
Call: (03) 9982 1500
Email: contactus@bayleyhouse.org.au
We are conveniently located 10 mins walk from Middle Brighton train Station which is on the Sandringham train line. We are also well served by a variety of bus routes including the 703, and 923. Many of the people we support use public transport to reach us.
Bayley House
ABN 79 262 349 071
52 Middle Brighton Cresent, Victoria 3186
Opening Hours:
Brighton Campus Reception Monday to Friday
8.15am – 4.15pm
Do you have a suggestion, compliment or complaint?
We always welcome new ideas or ways to improve our services. If you have a suggestion, talk to us, telephone us, email us, write a letter or use the Contact Form here to let us know.
We want to hear any complaints you may have because it leads to improved supports and services. We will work to resolve the issue promptly and sensitively, always respecting confidentiality.
Your views matter to us.
Disability Services Commissioner
The Disability Services Commissioner works with people with disabilities (and their families) and disability service providers to resolve complaints.
The Commissioner is independent of Bayley House, the government, the Department of Health and Human Services and any disability service providers. The Commissioner encourages and assists the resolution of complaints in a variety of ways including informal discussions, conciliation processes or formal investigations.
Contact the Disability Services Commissioner via: Complaints Hotline: 1800 677 342
Email: contact@odsc.vic.gov.au